The State Government has clarified the Water Corporation policy in relation to charging water consumption of those impacted by bushfire this summer following questions by The Nationals WA.
Member for the Agricultural Region and former firefighter Hon. Martin Aldridge MLC recently confirmed arrangements for affected customers which will come as a fortunate turn for many regional residents who have been required to defend their homes and properties from fire.
“Water Corporation customers who have been impacted by fire and utilised scheme water for protection should contact the corporation and seek a rebate” he said.
Mr Aldridge confirmed the Water Corporation will provide a 20,000 litre (20 kilolitre) allowance for fire defence as well as a further rebate based on individual circumstances for extended periods of firefighting.
“I have heard first-hand the experience of constituents receiving excessively high water bills this summer as many actively defended their properties or prepared as fire neared their community.” he said.
“I will continue to monitor the Water Corporation’s acceptance of claims for a fire water rebate over the coming months to ensure that customers are treated fairly.”
To seek assistance Mr Aldridge encouraged all Water Corporation customers who may be eligible for a rebate to contact the corporation on 131 385.
Mr Aldridge reminds those living in susceptible areas to develop a bushfire plan as recommended by the Department of Fire and Emergency Services.
“Bushfires are unpredictable and unfortunately occur every summer. Being prepared is the key to survival, and it is why having a comprehensive plan in place will greatly improve the protection of your family, home and property.” he said.
Having a 5-minute conversation about when will you know to leave, where will you go and which way to go could save your life in a fire emergency. For more information visit: www.dfes.wa.gov.au/firechat.
The Nationals WA Spokesperson for Water, the Hon. Jacqui Boydell MLC reminded those living in bushfire prone areas that reticulated water supplies cannot be guaranteed in the event of an emergency.
“It is important that independent water supplies are considered in emergency events as water supply can be interrupted for a range of reasons.” she said.